I am in the process at the moment of supporting a number of institutions with their own installations of WebPA.
The first institution is well on their way to getting the installation complete. However, I am not to clear on what version/revision of WebPA they are using, so supporting any queries that come in is interesting, as I can not tell if I have previously fixed the problem.
The others are also on their way to getting an installation, which is really exciting. But again, the issues that come through the door are always directed to me, rather than through the WebPAsourceforge area . This leaves me to add the information to the trackers myself. At the moment this is okay, as there are not to many requests. I am encouraging the users to use the sourceforge system, so every time I email back with the solution I endeavor to include tracking information, as well in, the hope that at some point they will use the system.
The other major success that has occurred over the weekend is the number of downloads of WebPA we have had. I released a version of WebPA as a download on Friday 5 October, since then we have had five downloads. To me this is good going, but only time will tell if it is a success.